Frequently Asked Questions
Everything you need to know about shopping at Pavilion
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is Pavilion's return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Pavilion accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, Pavilion ships to customers within the United States and Canada. We are working on expanding our international shipping options in the near future.
Are the products on Pavilion covered by a warranty?
Many of our products come with a manufacturer's warranty. Specific warranty information can be found on the individual product pages or by contacting our support team.